Last updated: November 2025
Design-Build (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us about our services.
By using our website or submitting your information, you agree to the terms of this Privacy Policy.
Business name: Design-Build SW Ltd
Website: www.designbuildsw.com
Address: Foxglove Cl., Newton Abbot TQ12 1GT
Email: info@designbuildsw.com
Phone: 01626 911092
Design Build SW provides design, construction, and renovation services across South Devon.
We may collect and process the following personal data:
Identity and Contact Data: Name, email address, phone number, postal address.
Project Information: Details of your property, project requirements, or design preferences.
Communication Data: Enquiries, messages, and correspondence between you and our team.
Technical Data: IP address, browser type, time zone settings, and how you use our website (collected through cookies and analytics tools).
We do not collect any special category data (such as health, race, or religious beliefs).
We collect personal data in the following ways:
When you complete a contact form or enquiry form on our website.
When you contact us by phone, email, or in person.
Through cookies and analytics when you browse our website.
We process your personal data to:
Respond to your enquiries or provide quotes.
Manage and deliver your building or design project.
Communicate updates, appointments, or follow-ups.
Improve our website and customer service.
Comply with legal or regulatory obligations.
We will only use your personal data when the law allows us to — typically for contract performance, legitimate business interests, or with your consent.
We only share personal data when necessary to deliver our services, for example:
With trusted subcontractors or suppliers directly involved in your project.
With professional advisers (e.g. architects, engineers, or surveyors).
When required by law or regulatory authorities.
All subcontractors and partners are required to comply with UK GDPR and handle your information securely.
Your information is stored securely in digital and, where necessary, physical form.
We use password-protected systems, secure networks, and restricted access to safeguard your data against loss, misuse, or unauthorised access.
We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, including:
The duration of any project or contract.
For a reasonable period afterward to meet legal, insurance, or warranty obligations.
Once no longer required, your data will be securely deleted or destroyed.
Under UK GDPR, you have the right to:
Access a copy of your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data (where lawful).
Object to or restrict certain data processing.
Withdraw consent at any time (where consent applies).
To exercise these rights, please contact us using the details above.
Our website uses cookies to improve functionality and user experience. You can choose to accept or reject non-essential cookies through your browser settings.
For more information, please see our Cookie Policy (if applicable).
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date clearly shown at the top of the page.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: info@designbuildsw.com
If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
